Shipping Policy

Shipping Policy

1. Shipping Methods and Timing:

  • We offer several shipping options to meet your needs. The available methods will be displayed during checkout.
  • Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays) after payment confirmation.
  • Delivery times vary based on selected service and destination. Estimated delivery dates will be provided during checkout.

2. Shipping Rates:

  • Shipping charges are calculated based on the weight of the products, shipping method selected, and destination address.
  • Free shipping may be offered on qualifying orders, as indicated on the website.

3. International Shipping:

  • We currently ship to select international destinations. International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer.

4. Order Tracking:

  • Once your order has shipped, a tracking number will be provided via email. You can track your package using the provided tracking number and the carrier's website.

5. Shipping Restrictions:

  • Some products may have restrictions on shipping to certain locations due to legal or logistical limitations. These restrictions will be noted on the product page if applicable.

6. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses.

7. Shipping Delays:

  • We strive to meet estimated delivery times, but occasionally there may be delays due to unforeseen circumstances. If your order is significantly delayed, we will notify you via email.

8. Order Cancellations and Modifications:

  • Once an order has been processed and shipped, we cannot cancel or modify it. Please review your order carefully before submitting.

9. Lost or Damaged Shipments:

  • In the rare event that a package is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure your satisfaction.

10. Contact Us:

  • If you have any questions about our shipping policy, please contact our customer service team at [love@febelvn.in]