Terms & Condition

Effective Date: [Insert Date]

Welcome to www.febelvn.in ,operated by House of Venus Pvt Ltd (“Company”, “we”, “our”, “us”). By accessing or using our website and purchasing products, you (“customer”, “you”) agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Company Details

  • Brand Name: Febelvn

  • Parent Company: House of Venus Pvt Ltd

  • Registered Address: RD12, Banjara Hills, Hyderabad – 500034, Telangana, India

  • Email Support: love@febelvn.in

  • WhatsApp Support: +91 60373 03037

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age; or

  • You are accessing the site under the supervision of a parent/guardian.

3. Products & Orders

  • All products listed are personal care items (skin care, hair care, body care, and perfumes).

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraudulent activity.

4. Pricing & Payment

  • Prices are displayed in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.

  • Payments are processed securely via trusted third-party gateways.

  • We do not store your credit/debit card details.

5. Shipping & Delivery

  • We ship across India. Delivery timelines may vary based on location.

  • Customers must provide accurate shipping information. We are not responsible for delays or non-delivery due to incorrect addresses.

6. Returns, Refunds & Replacements

  • Due to the nature of personal care products, we do not accept returns once products are opened/used.

  • Only unopened and unused items may be returned within 7 days of delivery (if applicable).

  • Refunds are processed to the original payment method within 7–10 business days after approval.

  • Damaged or wrong products delivered will be replaced at no extra cost. Customers must report issues within 48 hours of delivery.

7. Intellectual Property

  • All content on this website (text, images, graphics, product labels, trademarks, and logos) is the property of House of Venus Pvt Ltd and protected under applicable laws.

  • Unauthorized use of our content is prohibited.

8. Limitation of Liability

  • Products are intended for external use only.

  • Always perform a patch test before using. Discontinue use if irritation occurs.

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from use of our products.

  • Customers are responsible for ensuring products suit their skin/hair type before use.

9. Prohibited Use

You agree not to:

  • Misuse the website for fraudulent activities.

  • Copy, distribute, or resell our products without authorization.

  • Post false reviews or harmful content related to our brand.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Hyderabad, Telangana.

11. Contact Us

For any questions, please contact us at:

12. Updates

We may update these Terms & Conditions at any time. Changes will be effective once posted on this page.